Good Regulations in Handling Flight Problems

Every country certainly has different rules or regulations in making a policy. It is the same as the making of regulations on a flight, especially between Indonesia and Thailand. According to many parties, Thailand is considered to be more caring than others and will be willing to intervene directly if there is an airline company that getting rejection when they requesting the route permission to go to a certain country.

“The Thai government gives full support to the airline company. If there are problems that occur in the company, then the parties concerned will be called first to provide an explanation, they are not immediately given a sentence. Even when there was an incident with Thai Lion route to Yangoon, Myanmar was rejected, the Thai government then helped to ask the reason behind the rejection.” said Thai Lion Air Managing Director Captain Darsito Hendroseputro, who was told to some of journalists from Jakarta when get interviewed at his office in Don Mueang, Bangkok.

Differences In Handling The Airline’s Problems

But unlike in Indonesia, Darsito continued, when in Indonesia, no matter how small the error was made by the airline, it would be immediately get punished. In fact, the government should have asked for more detail about what problems actually occur within the airline itself.

“They (Thailand) gave us the opportunity to givean explanation, but if in Indonesia they were not even given the opportunity to make an explanation, and were immediately given a penalty,” said Darsito, who was a former pilot in the Navy in his time.

According to news, the Directorate General of Air Transportation of the Ministry of Transportation has issued ground handling freezing letters to Lion Air. This was due to an error that occurred when getting-off the international passengers from Singapore to Soekarno-Hatta Airport to the domestic terminal.

Thai Lion Air Has Obtained Iosa Certification

Thai Lion Air is the only Low-Cost Carrier (LCC) flight in the White Elephant Country, Thailand, which received the International Air Transport Association (IATA) Operational Safety Audit (IOSA) certificate. This certificate was obtained by the airline in September 2015. They received this because Thai Lion Air is considered to be capable of meeting the international flight safety standards. “We are the only LCC in Thailand that gets an IOSA certificate, this certificate is not mandatory, but if it can be obtained, it is very good for the airlines itself,” said Managing Director of Thai Lion Air Captain Darsito Hendroseputro.

According to Darsito, getting an IOSA certificate is not an easy thing to do. His side needs to arrange the preparations very well and have a full confidence and totality in empower the airline management. Even though the airlines have already had an IOSI certificate, but still in every two years the Thai Lion Air must be audited by IATA.

The concept used in the IOSA Program is a global program that created by the field experts who are experienced in the aviation industry. The selection is based on the standards of the International Civil Aviation Organization (ICAO) and has been accepted and recognized internationally as a system that is applied consistently.

By looking at reviews of how Thai Lion AIr airlines handle every airline problem wisely, and the certificate ownership that supports the airline’s credibility, it can be concluded that Thai Lion Air is an airline that has international class services. You are no longer need to be unsured to use the Thai Lion Air services when you want to go on holiday to Thailand. You can go there and enjoy the beauty of the country and also the various uniqueness there. Hopefully, you will be happy with the services that provided by the airlines, and you will choose this airline again on the next trip.